Our Legacy

When you think of Billy Craig, you think of longevity. As Jamaica’s longest-standing insurance broker, we’ve been serving clients for over 50 years. Our long history of success begins and ends with customer service. It’s simply part of our DNA.

In 1963, a young man by the name of William Joseph Henry Craig, affectionately known as Billy, took a leap of faith. Following a short career in banking and then food distribution sales, he started selling life insurance to his network of business contacts. His ‘hit the road’ sales approach and affable character quickly earned him a solid reputation as a reliable and trustworthy professional. It was not long before Billy had developed the relationships and know-how to take it one step further. When the opportunity arose to acquire a general insurance agency, he took it. This was the beginning of Billy Craig Insurance Brokers.

At the time, a newly independent Jamaica was embarking on an unknown future. National pride was high and the economy was looking up. Billy’s commitment to insurance coverage and risk management was valuable and timely. Jamaica needed his dedicated approach to protecting its businesses and citizens. “Don’t be silly, insure with Billy”, became a powerful slogan in the insurance industry and the company, then called Billy Craig Insurance, grew steadily. Billy Craig Insurance became the first insurance intermediary to have a head office in Western Jamaica and a branch in Kingston.In the decades that followed, Jamaica faced some economic and political challenges. Yet, Billy remained committed to making Billy Craig Insurance the leading insurance brokerage on the island.

Billy never stopped hitting the road and tending to his clients. Even when the cross-island highway system was still non-existent, Billy was known to hand deliver claims cheques. A devoted family-man and industrious entrepreneur, he passed on his work ethic to his son who is now the firm’s CEO. William took over the business in 1996 after Billy’s death. To this day, he fondly remembers his father telling him, “Son, work hard and ensure your clients are always satisfied.” It’s no surprise that under William’s leadership, Billy Craig Insurance Brokers continues to thrive.

The Billy Craig legacy lives on through his son William and the wise leadership team who supported him through the transition. Our Managing Director, Ian Miller and Company Secretary at the time, Norma Eubanks, put their long track records of success behind William while he continued to push the company into new heights. With a clear vision of expansion, William saw areas of opportunity in the insurance industry and in 1998 established Billy Craig’s Employee Benefits department. By 2009 he led the company to form a valuable partnership with AON, one of the world’s largest international insurance brokers. Undoubtedly, customer experience is always top-of-mind for William, who considers every customer to be a long-term partner. Built on this premise, today Billy Craig Insurance Brokers is a full-service commercial brokerage offering both islandwide and international insurance solutions.

Billy’s vision of success for the company was that it would remain independent. William has worked to ensure to keep his father’s vision a reality. Today, we are one of the few truly independent brokers in Jamaica, not linked to any insurance company or financial institution. This gives our local and international customers the confidence that they gain conflict-free advice that is needs driven and not sales led. We are loyal to our clientele, some of whom have been with us since 1963!

Billy Craig Insurance Brokers continues to innovate and grow while staying true to our roots of “always being there” for the customer. Our team, both old and new, brings unparallelled experience, industry-specific expertise and professionalism to the industry. We are more than a brokerage. We are a key collaborator on each client’s journey to continued success.